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Customer Value Is

Question 6

Multiple Choice

Customer value is:


A) derived from the price of the product.
B) the difference between all of the benefits derived from the total product and all of the costs of acquiring those products.
C) the cost to the consumer of altering their behaviour to buy a product.
D) the difference between the perceived financial and social costs in obtaining the product and the financial and social gain in owning the product.

Correct Answer:

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