Standard Foundry had made drill bits for over 100 years as a family owned business.When Titus Newhouse took over as President from his uncle in 2008,he announced to their employees that they were no longer in the drill bit business,but in the hole making business.This would be an example of outcome analysis in BPR.

Question

Quizplus · Accepted Answer

The statement suggests the adoption of a customer-focused approach to business strategy, which aligns with outcome analysis in business process re-engineering (BPR).

Standard Foundry Had Made Drill Bits for Over 100 Years