The advertisement and resulting product,"A psychically energized weight loss program," which turned out to be a book on how to achieve a positive mental attitude,violates which responsibility to the customer?
A)the right to know
B)the right to safety
C)the right to be heard
D)the right to choose

Question

Quizplus · Accepted Answer

The advertisement did not provide accurate information about the product, therefore violating the customer's right to know. The product was marketed as a "psychically energized weight loss program," implying a different type of product than what it actually was, a book on positive mental attitude.

The Advertisement and Resulting Product,"A Psychically Energized Weight Loss Program