Question 1

Michael Porter defines clustering as: "geographic concentrations of interconnected companies and institutions in a particular field that encompass an array of linked industries and other entities important to competition."

Accepted Answer

Michael Porter does define clustering as geographic concentrations of interconnected companies and institutions in a particular field that encompass an array of linked industries and other entities important to competition.

Question 2

The majority of a store's customers go more than halfway into the store.

Accepted Answer

The statement is not universally true as customer behavior varies by store layout, product placement, and individual shopping habits.

Question 3

Layout of any retail facility requires the owner's observation and understanding of customers' buying habits.

Accepted Answer

To effectively design a retail facility, the owner must consider factors such as the customers' shopping patterns and preferences to ensure a layout that maximizes sales and enhances customer experience.

Question 4

The purpose of understanding the value of store space is to ensure proper placement of merchandise.

Accepted Answer

Understanding the value of store space helps retailers to allocate proper placement of merchandise, making the most out of the limited retail space.

Question 5

Merchandise purchased on impulse and convenience goods should be located near the front of the store.

Accepted Answer

This is because customers are more likely to purchase items they do not plan on buying when they first enter the store and are more open to browsing.

Question 6

Product layouts have the advantage of maximum flexibility to do customer work and to enhance job satisfaction among employees.

Accepted Answer

Product layouts are characterized by a high degree of specialization and standardization, which limits flexibility and variety in the work done by employees. This can lead to monotony and reduced job satisfaction. Therefore, the statement is false.

Question 7

The assembly of large products,such as ships or airplanes,is done most efficiently with a fixed position layout.

Accepted Answer

Fixed position layout involves the assembly of large products at the location where they will be used or operate. This layout is suitable for assembling large products such as ships or airplanes where it is difficult or impossible to move them from one location to another. It is the most efficient layout for such products.

Question 8

The farther away an area is from a store's entrance,the lower its value.

Accepted Answer

This statement is generally true because areas farther away from a store's entrance are less accessible and convenient for customers, which can reduce their value in terms of sales potential. However, it is possible for some areas of a store (such as those with unique or highly sought after products) to have a high value regardless of their distance from the entrance.

Question 9

When planning the placement of impulse goods,it is important to remember that the average man's eye level is 62 inches off the ground and the average woman's is 57 inches.

Accepted Answer

This statement is true. It is important to take into account the average eye level of both males and females when placing impulse goods in order to ensure maximum visibility and sales.

Question 10

Retail layout is the arrangement of merchandise in a store.

Accepted Answer

Retail layout refers to the way products are organized and displayed in a store to create an attractive and efficient shopping experience for customers.

Question 11

A retail layout should pull customers into the store.

Accepted Answer

A retail layout should be designed in a way that pulls customers into the store and encourages them to make purchases. This can be achieved through various techniques such as attractive window displays, strategic placement of merchandise, and an efficient traffic flow throughout the store.

Question 12

In small stores,every portion of the interior space is of equal value in generating sales.

Accepted Answer

Not all areas in a store contribute equally to sales; high-traffic areas or those near the entrance often generate more sales than less visible or accessible areas.

Question 13

A retail layout should push customers into the store.

Accepted Answer

The answer of A retail layout should push customers into...

Question 14

The design of a product layout requires the fitting of equipment and workstations needed in the available facilities in the correct sequence.

Accepted Answer

The design of a product layout involves determining the best sequence of workstations and equipment to maximize efficiency and productivity within the available facilities.

Question 15

The most important issue in designing manufacturing is that of minimizing costs.

Accepted Answer

While minimizing costs is important, other factors such as quality, efficiency, safety, and sustainability are also crucial in manufacturing design.

Question 16

Process layouts,unlike product layouts,require keeping the same operation in the same environment within the manufacturing facility.

Accepted Answer

Process layouts group similar processes together, allowing for flexibility and variety in production, whereas product layouts arrange equipment in sequence for a specific product.

Question 17

Lighting is an inexpensive investment for improving employee performance and the overall appearance of the business.

Accepted Answer

Adequate lighting can improve productivity, reduce eyestrain, and create a more visually appealing environment, which can positively impact the overall image of the business. It is a cost-effective way to enhance the workplace and benefit employees.

Question 18

Process layouts are used where the process flows in a straight line to enable high volume output.

Accepted Answer

Process layouts are used for intermittent processing of low volume, high variety products. Product layouts, on the other hand, are used for high volume, standardized products where the production flow follows a straight line.

Question 19

Most retailers consider what customers want to experience when designing their spaces.

Accepted Answer

The answer of Most retailers consider what customers want to...

Question 20

The wise small retailer doesn't worry about separating selling and non-selling activities but focuses on the best placement of merchandises within the space available.

Accepted Answer

Separating selling and non-selling activities is crucial for efficient operations and customer experience, while merchandise placement is also important for maximizing sales.

Quiz 16: Location,layout,and Physical Facilities