Question 1

All of the following are examples of e-government except:
A)An eBay-seller sells surplus army supplies.
B)A contractor submits an application for a building permit using a city hall Web site.
C)An unemployed worker consults a Web site operated by the state employment department to learn about job openings in his city.
D)A citizen takes an online drivers' education course.

Accepted Answer

Selling surplus army supplies on eBay is not considered e-government as it is not a government service or interaction with a government agency. The other options all involve using online government services or resources.

Question 2

Sharing information more quickly and conveniently between the federal and state,local,and tribal governments is a performance objective of which category of e-government?
A)G2C
B)G2B
C)G2G
D)IEE

Accepted Answer

G2G stands for Government-to-Government and refers to the exchange of information and services between different branches or levels of government. The performance objective of sharing information quickly and conveniently between different levels of government falls under this category.

Question 3

Several C2C applications are based on peer-to-peer (P2P)computer architecture.With a P2P network,each client computer can share files or computer resources through a central server.

Accepted Answer

Peer-to-peer (P2P) computer architecture does not require a central server, as each client computer can communicate and share files or resources directly with other clients on the network.

Question 4

A government agency uses a reverse e-auction to comply with the tendering system requirements specified by law.This is an example of:
A)e-government.
B)G2C e-commerce.
C)G2B e-commerce.
D)e-procurement.

Accepted Answer

The use of a reverse e-auction in this scenario falls under the category of e-procurement, which involves the use of electronic systems and technology to support the procurement process. This is because the government agency is using an online platform to manage the sourcing and acquisition of goods and services, which is a key component of e-procurement. The other options (A, B, and C) are not as accurate as they do not fully reflect the nature of the scenario described.

Question 5

Reducing the burden on business by enabling online tax filing is a performance objective of which category of e-government?
A)G2C
B)G2B
C)G2G
D)IEE

Accepted Answer

G2B (Government-to-Business) is the category of e-government that focuses on improving government services for businesses. Enabling online tax filing is a service aimed at reducing the burden on businesses and falls under this category.

Question 6

What motivated the implementation of government e-procurement?
A)Governments must interact with other types of governments on a daily basis.
B)Governments buy large amounts of MROs and other materials directly from suppliers.
C)The government needs to offer training and education to thousands of employees.
D)Technology made it possible to quickly implement government-wide systems.

Accepted Answer

The motivation for the implementation of government e-procurement is primarily to streamline the procurement process for the government, especially for large purchases of MROs (Maintenance, Repair, and Operating supplies) and other materials, which account for a significant portion of the government's spending. E-procurement systems enable the government to automate and digitize the procurement process, reducing administrative costs, and increasing efficiency.

Question 7

Expanding access to information for people with disabilities.is a performance objective of which category of e-government?
A)G2C
B)G2B
C)G2G
D)IEE

Accepted Answer

Expanding access to information for people with disabilities falls under the category of G2C (Government-to-Citizen) as it is focused on providing services and information to citizens.

Question 8

Chaplin reports quarterly sales revenue from his business to city hall over the Internet.He pays his local business tax with a credit card.This is an example of:
A)e-government.
B)G2C e-commerce.
C)G2B e-commerce.
D)e-procurement.

Accepted Answer

This scenario describes a business (Chaplin's) interacting with the government to report sales and pay taxes, which is an example of Government-to-Business (G2B) e-commerce.

Question 9

An example of G2C is:
A)an employee at the Chamber of Commerce gets local demographic data from a U.S.census site.
B)a driver applies for and pays for the renewal of his auto tag online.
C)a road contractor uses the Internet to submit a closed bid on a paving contract.
D)a regional hospital conducts an online reverse auction for cleaning supplies.

Accepted Answer

Option B is an example of Government to Citizen (G2C) because it involves a citizen (the driver) using an online service provided by the government (renewal of auto tag) to complete a transaction. Option A is an example of Government to Business (G2B), option C is an example of Business to Government (B2G), and option D is an example of Business to Business (B2B).

Question 10

All of the following are potential advantages of e-learning except:
A)College professors are anxious to develop new online courses.
B)Knowledge retention is higher.
C)Learning time is reduced.
D)It costs less to deliver education online than in a traditional classroom.

Accepted Answer

The statement about college professors being anxious to develop new online courses is not necessarily an advantage of e-learning, as it does not directly impact the quality of education or learning outcomes for students. The other options listed (higher knowledge retention, reduced learning time, and lower delivery costs) are potential advantages of e-learning that have been observed and researched.

Question 11

A U.S.federal court found Napster to be in violation of copyright laws because it enabled people to obtain music files without paying the creators of the music for access to their material.Following this ruling,in March 2002,Napster closed its free services.

Accepted Answer

The answer of A U.S.federal court found Napster to be...

Question 12

Government-to-employee applications can lead to significant efficiency improvements for all of the reasons except:
A)Most government employees use handheld digital devices.
B)Governments employ large numbers of people that need to be paid and trained.
C)Employees of federal and state governments often work in a variety of geographic locations.
D)Many military employees are stationed in remote locations that are best served via the Internet.

Accepted Answer

The fact that most government employees use handheld digital devices is not a reason that government-to-employee applications can lead to significant efficiency improvements. However, choices B, C, and D are all reasons why such applications can lead to efficiency improvements. Governments employing large numbers of people that need to be paid and trained requires a significant amount of administrative work, which can be streamlined through technology. The geographic dispersion of government employees can make communication and collaboration difficult without the aid of digital tools. Similarly, military employees stationed in remote locations can benefit from having access to online resources and applications.

Question 13

All of the following are reasons to implement electronic voting except:
A)Voting processes inherently are subject to error.
B)Voting processes cannot be confirmed.
C)Voting processes are historically subject to manipulation.
D)Voting processes are subject to fraud or attempts to rig the votes.

Accepted Answer

Electronic voting can be confirmed through various means such as audits, paper backups, and encryption, making it a more transparent and accountable process compared to traditional voting methods. A, C, and D are all reasons to implement electronic voting as it can help address these issues and improve the integrity of the voting process.

Question 14

C2C EC had been expected to become popular and widespread because users would not be concerned with the anonymity of the sellers and buyers.

Accepted Answer

Anonymity is a significant concern in C2C e-commerce as it involves transactions between individual consumers who may not know each other, leading to potential trust and security issues.

Question 15

Governments are using Web 2.0 tools mainly for:
A)collecting local,state,and federal taxes.
B)procurement,voting,and e-learning.
C)collaboration,dissemination of information,e-learning,online forums,and citizen engagement.
D)distributing unemployment and welfare benefits.

Accepted Answer

Governments are using Web 2.0 tools mainly for collaboration, dissemination of information, e-learning, online forums, and citizen engagement. These tools aid in increasing transparency, enabling citizen participation, and promoting open governance. While governments may use Web 2.0 tools for other purposes like collecting taxes or distributing benefits, the main focus is on enhancing citizen engagement and promoting e-governance. Therefore, choice C is the best option.

Question 16

C2C EC is also referred to as P2P networks or exchanges that became widespread because of PayPal and other third-party payment providers.

Accepted Answer

C2C EC (Consumer-to-Consumer Electronic Commerce) is often referred to as P2P (peer-to-peer) networks or exchanges. This type of commerce became popular due to the availability of third-party payment providers such as PayPal.

Question 17

All of the following are potential drawbacks of e-learning except:
A)Instructors must be retrained.
B)Knowledge retention is lower than in traditional classrooms.
C)Assessment issues remain to be resolved.
D)The intellectual property of content developers must be protected.

Accepted Answer

This statement is not entirely true. While there may be cases where knowledge retention is lower in e-learning compared to traditional classrooms, it is not always the case. In fact, some studies have shown that e-learning can increase knowledge retention and engagement due to its interactive nature. However, the other options are potential drawbacks that do exist in e-learning implementation.

Question 18

Politicians are using all of the following to communicate with voters and citizens except:
A)RFID
B)blogs
C)MySpace and Facebook
D)YouTube

Accepted Answer

Politicians are not using Radio Frequency Identification (RFID) to communicate with voters and citizens. RFID is an automatic identification method, typically used for tracking and identifying objects using radio waves. It is not a communication tool for politicians.

Question 19

C2C activities in social networks include millions of online game players,especially in China,selling and buying online virtual properties in popular massively multiplayer online role-playing games (MMORPG)and in virtual worlds,especially in Second Life.

Accepted Answer

C2C activities involving the buying and selling of virtual properties in online games and virtual worlds are indeed prevalent, particularly in China where it has become a significant industry. This includes activities such as the trading of virtual currencies, in-game items, and accounts, among others. Second Life, in particular, has also gained popularity as a platform for virtual commerce, where users can buy and sell virtual goods and services using Linden dollars, the platform's virtual currency.

Question 20

The business forces that are driving the transition from traditional education to online learning are all of the following except:
A)technological change
B)competition and cost pressures
C)network connectivity
D)limited supply of faculty with specialized expertise

Accepted Answer

The limited supply of faculty with specialized expertise could actually drive traditional education institutions to emphasize and invest in traditional classroom learning rather than online learning. The other three options (technological change, competition and cost pressures, and network connectivity) are strong business forces driving the transition to online learning.

Quiz 7: Innovative EC Systems: From E-Government and E-Learning to Consumer-To-Consumer Commerce

All of the following are examples of e-government except:

Sharing information more quickly and conveniently between the federal and state,local,and tribal governments is a performance objective of which category of e-government?

Several C2C applications are based on peer-to-peer (P2P)computer architecture.With a P2P network,each client computer can share files or computer resources through a central server.

A government agency uses a reverse e-auction to comply with the tendering system requirements specified by law.This is an example of:

Reducing the burden on business by enabling online tax filing is a performance objective of which category of e-government?

What motivated the implementation of government e-procurement?

Expanding access to information for people with disabilities.is a performance objective of which category of e-government?

Chaplin reports quarterly sales revenue from his business to city hall over the Internet.He pays his local business tax with a credit card.This is an example of:

An example of G2C is:

All of the following are potential advantages of e-learning except:

A U.S.federal court found Napster to be in violation of copyright laws because it enabled people to obtain music files without paying the creators of the music for access to their material.Following this ruling,in March 2002,Napster closed its free services.

Government-to-employee applications can lead to significant efficiency improvements for all of the reasons except:

All of the following are reasons to implement electronic voting except:

C2C EC had been expected to become popular and widespread because users would not be concerned with the anonymity of the sellers and buyers.

Governments are using Web 2.0 tools mainly for:

C2C EC is also referred to as P2P networks or exchanges that became widespread because of PayPal and other third-party payment providers.

All of the following are potential drawbacks of e-learning except:

Politicians are using all of the following to communicate with voters and citizens except:

C2C activities in social networks include millions of online game players,especially in China,selling and buying online virtual properties in popular massively multiplayer online role-playing games (MMORPG)and in virtual worlds,especially in Second Life.

The business forces that are driving the transition from traditional education to online learning are all of the following except: