Question 1

Because the rate of change and the level of uncertainty in the marketplace are expected to accelerate,organizations are:

Accepted Answer

The statement indicates that the marketplace is expected to become more uncertain and change more quickly, resulting in organizations facing increasing pressures to produce products faster while using fewer resources. This points to option B) as the best choice. Option A) is incorrect since the statement does not say that organizations are unable to react quickly enough, just that they need to adapt to changing circumstances. Option C) and D) are not supported by the statement and can be disregarded.

Question 2

A ________ is a series of activities that a company performs to achieve its goals,such as making a profit,at various stages of the production process.

Accepted Answer

The answer of A ________ is a series of activities...

Question 3

Which is not one of the EC trends?

Accepted Answer

The trend that national and international government regulations of EC have been resolved is incorrect. In fact, government regulations around EC are constantly changing and evolving, and are a significant factor in the development and adoption of EC technologies. The other trends listed are accurate and reflect the current state of EC.

Question 4

According to the ________ revenue model,customers pay a fixed amount,usually monthly,to receive some type of service.

Accepted Answer

The subscription revenue model involves customers paying a fixed amount on a regular basis (such as monthly or annually) to receive access to a particular service. This can include things like streaming services or access to software applications.

Question 5

A large number of EC companies,especially e-tailing and B2B ones,failed from 1999 to 2005 for each of the following reasons except:

Accepted Answer

While search engine registration is important for visibility and traffic, it was not a primary reason for the failure of EC companies during that time frame. Lack of financial skills, insufficient inventory and distribution setup, and little marketing experience were common reasons for failure.

Question 6

Major barriers to EC include all of the following except:

Accepted Answer

The answer of Major barriers to EC include all of...

Question 7

Benefits of EC to organizations include each of the following except:

Accepted Answer

Information security is not really a direct benefit of electronic commerce, as e-commerce platforms may still face security risks and issues, and organizations still need to implement robust security measures to safeguard their data and transactions. However, cost reduction, supply chain improvements, and efficient procurement are all significant benefits of electronic commerce for organizations, as they can streamline processes, reduce operational costs, improve customer service, and increase profitability.

Question 8

According to the Business Environment and Performance Impact Model,________ provide support to organizations' activities and to actual performance,countering business pressures.

Accepted Answer

EC (Electronic Commerce) and IT (Information Technology) provide support to organizations' activities and actual performance by enhancing efficiency, communication, and data management, thus countering business pressures.

Question 9

Which of the following is not a characteristic of the Digital Revolution?

Accepted Answer

The expedited business processes are actually a characteristic of the Digital Revolution. A high rate of obsolescence, fraud, and the use of intelligent search agents to manage information overload are all characteristics of the Digital Revolution.

Question 10

All of the following are benefits of EC to society except:

Accepted Answer

The other options listed (more public services, closing the digital divide, improving homeland security) are all potential benefits of e-commerce to society. However, "fewer permits and less tax" is not necessarily a benefit to society as a whole, as it could lead to a decrease in government revenue which could impact the funding of important public services and programs.

Question 11

Which of the following is a technological limitation of EC?

Accepted Answer

The answer of Which of the following is a technological...

Question 12

Which of the following is not one of the benefits that EC provides to consumers?

Accepted Answer

The answer of Which of the following is not one...

Question 13

Many companies employ a(n)________,which is a gateway for customers,employees,and partners to reach corporate information and to communicate with the company.

Accepted Answer

A corporate portal is specifically designed as a gateway for customers, employees, and partners to access relevant and up-to-date information about the company. An intranet is a private network used within a company, while an extranet allows access to certain internal resources by authorized external parties. A social network is a platform for people to connect and share information, and while some companies may use social networks for communication with customers or employees, it is not a specific gateway designed for this purpose.

Question 14

Large private organizational buyers and government agencies make large-volume or large-value purchases through ________,also known as reverse auctions.

Accepted Answer

Large private organizational buyers and government agencies make large-volume or large-value purchases through electronic tendering systems, which are also known as reverse auctions. These systems enable buyers to post their requirements online, and suppliers can then submit bids electronically. The system facilitates transparency, efficiency, and cost savings for both buyers and suppliers.

Question 15

The digital enterprise shifts the focus from managing individual information resources such as devices,applications,and data to ________ that define the business and ultimately deliver value to customers and end users.

Accepted Answer

Orchestrating the services and workflows involves bringing together different components of the digital enterprise (devices, applications, data, etc.) in a cohesive and integrated way to deliver value to customers and end users. This requires a shift in focus from managing individual resources to managing the overall system and its interactions. The other options (developing models, organizing supply chains, transforming revenue models) may also be important components of the digital enterprise, but they do not capture the central shift in focus that is required.

Question 16

All of the following are non-technological limitations of EC except:

Accepted Answer

Option A is a technological limitation as it refers to the current state of software development tools. The other options (B, C, D) are non-technological limitations as they relate to human behavior, attitudes, and perceptions towards electronic commerce.

Question 17

According to the ________ revenue model,companies receive commissions for referring customers to others' EC Web sites.

Accepted Answer

The affiliate revenue model involves a company earning commissions or referral fees for directing customers to another company's website or product through hyperlinks or other forms of marketing. This model is commonly used in e-commerce, where businesses can partner with affiliates to increase their reach and sales.

Question 18

According to the ________ model,an organization can increase brand awareness or even generate sales by Web-based word-of-mouth marketing or promoting a product or service to other people.

Accepted Answer

Viral marketing is a model of online marketing in which an organization can increase brand awareness or even generate sales by Web-based word-of-mouth marketing or promoting a product or service to other people. This model is based on the concept of creating a message or content that can easily spread through social media networks, email, or other online platforms. The goal is to create a buzz around the product or service, encouraging people to share the information with others and help promote the brand organically.

Question 19

The success of the entrepreneurial company JetPens was due to keeping costs low by each of the following methods except:

Accepted Answer

Giving away free samples via social networks does not keep costs low, as it involves a direct expense of giving away products for free. The other options, using open source software, advertising via e-mail, and using smart keywords, all involve low or no direct costs.

Question 20

________ refers to the second-generation of Internet services that let people collaborate and share information online in new ways,such as social networks and wikis.

Accepted Answer

The term "Web 2.0" specifically refers to the second-generation of Internet services that emphasize collaborative and interactive information sharing, including social networking sites, wikis, and other platforms. The other options are not as specific or widely used.

Quiz 1: Overview of Electronic Commerce