A quality of a service in which each time it is provided it will be slightly different from the previous time refers to

Question

Quizplus · Accepted Answer

Heterogeneity refers to the variability in the quality of services due to differences in factors such as the service provider, location, and customer needs and expectations. This means that each time a service is provided, it may vary slightly from the previous time. Perishability refers to the fact that services cannot be stored or saved for later use, tangibility refers to how easily the service can be physically demonstrated or displayed, and inseparability refers to the close connection between the service provider and the customer during the service delivery process.

A Quality of a Service in Which Each Time It