If a service is not used when offered,it cannot be saved for a later use,thereby describing its

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Perishability refers to the fact that services cannot be stored or saved for later use. Once the time for a service has passed, it cannot be used or recovered. Choice B (tangibility) refers to the physical nature of a product or service, while choices C (inseparability) and D (heterogeneity) refer to other aspects of service characteristics.

If a Service Is Not Used When Offered,it Cannot Be