Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-If a service system has a constant service time, Poisson arrival rates and 2 servers its Kendall notation is
A) P/D/2
B) M/D/2
C) M/D/1
D) G/D/2

Question

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. 
-If a service system has a constant service time, Poisson arrival rates and 2 servers its Kendall notation is
A) P/D/2 
B) M/D/2 
C) M/D/1 
D) G/D/2

Quizplus · Accepted Answer

The service time is constant, which means it follows a deterministic distribution (D). The arrival process follows a Poisson distribution (M). The system has 2 servers (2). Therefore, the Kendall notation is M/D/2.

Exhibit 13.1 The Following Questions Are Based on the Output Below