The advertisement and resulting product,"A psychically energized weight loss program," which turned out to be a book on how to achieve a positive mental attitude,violates which responsibility to the customer?
A)The right to know
B)The right to safety
C)The right to be heard
D)the right to choose

Question

Quizplus · Accepted Answer

The advertisement violates the customer's right to know as it falsely promotes a psychically energized weight loss program but delivers a book on achieving a positive mental attitude, which is not what the customer expected or was led to believe.

The Advertisement and Resulting Product,"A Psychically Energized Weight Loss Program