Nine items from a scale of grocery store service quality were assessed by exploratory factor analysis. Based on this scree plot, how many factors should be extracted?

A) 2
B) 3
C) 4
D) 5

Question

Nine items from a scale of grocery store service quality were assessed by exploratory factor analysis. Based on this scree plot, how many factors should be extracted?

A) 2 
B) 3 
C) 4 
D) 5

Quizplus · Accepted Answer

The scree plot shows a clear break after the third eigenvalue, suggesting that 3 factors should be extracted. Additionally, extracting more than 3 factors would not substantially improve the overall variance explained by the model. Therefore, B is the best choice.

Nine Items from a Scale of Grocery Store Service Quality