Which of the following would be most useful in the second step of the generalized model of business process management?

Question

Quizplus · Accepted Answer

The second step in the generalized model of business process management is documenting the current process. A flowchart can be very useful in helping to visually represent the process and identify any inefficiencies or areas for improvement. A cost variance analysis, general purpose financial statements, and a sales invoice may be useful in other steps of the process, but they are not as directly relevant to step two.

Which of the Following Would Be Most Useful in the Second