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Based on the Definitions in the Text, Which of the Following

Question 45

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Based on the definitions in the text, which of the following are examples of business process management? Place an "X" in the space provided for those that are.
 Adopting a lockbox system for cash receipts  Bringing customer service in-house after outsourcing for several months  Changing an office layout based on an activity-based management analysis  Closing accounts at one bank and opening them at a new bank  Implementing activity-based costing  Instituting a formalized budgeting process  Making parts instead of buying them  Preparing journal entries using Peachtree  Switching from paper-based documents to electronic documents  Using SmartDraw to prepare flowcharts \begin{array}{|l|l|}\hline\quad\quad\quad & \text { Adopting a lockbox system for cash receipts } \\\hline & \text { Bringing customer service in-house after outsourcing for several months } \\\hline & \text { Changing an office layout based on an activity-based management analysis } \\\hline & \text { Closing accounts at one bank and opening them at a new bank } \\\hline & \text { Implementing activity-based costing } \\\hline & \text { Instituting a formalized budgeting process } \\\hline & \text { Making parts instead of buying them } \\\hline & \text { Preparing journal entries using Peachtree } \\\hline & \text { Switching from paper-based documents to electronic documents } \\\hline & \text { Using SmartDraw to prepare flowcharts } \\\hline\end{array}
Using SmartDraw to prepare flowcharts

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