Solved

Match Each Description with the Value Chain Element It

Question 59

Matching

Match each description with the value chain element it most clearly describes.

Premises:
Compensating employees
Hardware and software to support value-creating activities
Identifying customer needs
Maintaining a strong organizational culture
Purchasing supplies, equipment and raw material for use in operations
Sending raw materials from the warehouse to operations
Storing finished goods in the warehouse
Supporting customers after a sale
Transforming raw materials into finished goods for sale
Responses:
Service
Procurement
Outbound logistics
Operations
Marketing and sales
Infrastructure
Information technology
Inbound logistics
Human resource management

Correct Answer:

Compensating employees
Hardware and software to support value-creating activities
Identifying customer needs
Maintaining a strong organizational culture
Purchasing supplies, equipment and raw material for use in operations
Sending raw materials from the warehouse to operations
Storing finished goods in the warehouse
Supporting customers after a sale
Transforming raw materials into finished goods for sale
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