During a staff meeting,an upset nursing assistant tells the group that the other nursing assistants are given easier patient assignments and are always given their choice of days off.What approach by the nurse manager would be effective to resolve this conflict?
A) Attempt to persuade the upset nursing assistant to calm down.
B) Tell the group that this type of conversation needs to be handled privately.
C) Consider transferring the upset nursing assistant to another unit.
D) Acknowledge the feelings of the upset nursing assistant and make a plan to meet with her.
Correct Answer:
Verified
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