Employees at Acme Express are dissatisfied with the working conditions, salary, and the general attitude of the management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. She has expressed her dissatisfaction through ________.
A) exit
B) voice
C) loyalty
D) neglect
E) citizenship

Question

Quizplus · Accepted Answer

Maria has expressed her dissatisfaction by quitting her job, which is an example of exit as a form of response to dissatisfaction.

Employees at Acme Express Are Dissatisfied with the Working Conditions