Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. In such a situation, Zach is most likely to experience ________.
A) role conflict
B) emotional contagion
C) cognitive dissonance
D) emotional labor
E) self-concordance

Question

Quizplus · Accepted Answer

Zach is experiencing role conflict because he is torn between his dedication to his job and his dedication to his church. This conflict arises because the new role requires him to work on the day that is important to his church activities, which creates a conflict between his roles as an employee and as a church member.

Zach Is Devout and Very Active in His Church