The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying task identity and task significance dimensions of a job?
A) combining tasks
B) forming natural work units
C) establishing client relationships
D) expanding jobs vertically
E) opening feedback channels

Question

Quizplus · Accepted Answer

Forming natural work units involves modifying the task identity and task significance dimensions of a job. This involves grouping together tasks that are naturally related to create a more meaningful and autonomous task. This can help employees feel a greater sense of ownership over their work and see the impact of their contributions on the overall work unit.

The Job Characteristics Model Describes Five Dimensions of a Job