While observing the departments in his division, Matthew notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly sized spans of control. Which of the following statements is most likely to be true regarding the high-performing managers?
A) These managers are paid higher salaries than the low-performing managers.
B) These managers have an eternal locus of control.
C) The employees within their departments tend to compete to reach productivity goals, which boosts performance.
D) The employees within their departments score high on agreeableness.
E) The employees within their departments are highly skilled and very knowledgeable about their jobs.

Question

Quizplus · Accepted Answer

The high-performing managers likely have employees who are highly skilled and knowledgeable about their jobs, allowing them to effectively manage a larger span of control. A, B, C, and D are unlikely to be the primary factors contributing to the managers' high performance.

While Observing the Departments in His Division, Matthew Notices That