Thad, Jamarcus, and Willy have been working for Davidson International for three years. While the trio started together as analysts and are all still on the same team, Jamarcus has recently been made a team lead while Willy and Thad are still in their respective positions, although Willy did receive a small raise after his last performance evaluation. At a recent meeting, Thad was decidedly combative with Jamarcus and the two had a rather heated discussion. This interaction likely triggered which in Willy?
A) exit response
B) organizational citizenship
C) workplace deviance
D) turnover
E) neglect response

Question

Quizplus · Accepted Answer

Willy's small raise and continued position suggest he might be motivated to engage in organizational citizenship, which involves going above and beyond his job duties to support the team and organization, especially in a situation where team dynamics are tense.

Thad, Jamarcus, and Willy Have Been Working for Davidson International