Question 1

Describe how one of the sciences that contributes to organizational behaviour could be used in EBM. Define the science, some of the science's contributions to OB, and describe a workplace example of how it could be used in EBM.

Accepted Answer

Evidence-based management (EBM) complements systematic study by basing managerial decisions on the best available scientific evidence. Doctors need to make decisions about patient care based on the latest available evidence, and EBM argues that managers should do the same, becoming more scientific in how they think about management problems. For example, a manager that is struggling with high turnover in his company could look toward social psychology to help solve the problem. Social psychology, generally considered a branch of psychology, blends concepts from both psychology and sociology to focus on people's influence on one another. One major study area is change, how to implement it and how to reduce barriers to its acceptance. A manager could look at a social psychology study on job satisfaction to determine what changes he might make to be able to better retain employees.

Question 2

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.
A) the casual approach is nonsensical, and should be avoided as much as possible
B) the systematic approach and the casual approach are one and the same
C) laboratory experiments on human behaviour often result in unreliable findings
D) the casual or common sense approach to reading others can often lead to erroneous predictions
E) behaviour is unpredictable, hence there is no accurate way to analyze it

Accepted Answer

Betty needs to remember that the casual or common sense approach to reading others can often lead to erroneous predictions. It is important to use a systematic approach and not rely solely on intuition or assumptions. Laboratory experiments on human behavior can also provide valuable insights and should not be discounted.

Question 3

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all constitute aspects of ________ study.
A) organizational
B) intuitive
C) theoretical
D) systematic
E) case-based

Accepted Answer

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all require a systematic study approach. This means that the research or investigation is conducted in a methodical and structured manner, ensuring that data is collected objectively and analyzed rigorously. Organizational study may focus on understanding how organizations function, while intuitive study may rely on subjective insights or hunches. Theoretical study involves developing and testing theories, while case-based study involves examining a specific case or example in-depth.

Question 4

Behaviour is generally unpredictable, and the systematic study of behaviour is a means to making reasonably accurate predictions.

Accepted Answer

The answer of Behaviour is generally unpredictable, and the systematic...

Question 5

Which of the following terms means looking at relationships, attempting to attribute causes and effects, and basing conclusions on scientific evidence?
A) organizational behaviour
B) scientific study
C) evidence-based management
D) big data
E) social science

Accepted Answer

Scientific study involves looking at relationships, attempting to attribute causes and effects, and basing conclusions on scientific evidence.

Question 6

Janet needs to assign a very important advertising account to one of her writers. First she reviewed each writer's work load, then she studied the sales data of the products for the last three campaigns of each writer, then she reviewed each writer's annual review to familiarize herself with their goals. Finally, she gave the account to Paula, a very creative, efficient writer who has had high sales results with her last three clients' products. Janet's management style is based on ________.
A) intuition or "gut feeling"
B) organizational behavioural studies
C) subjective assessments
D) preconceived notions
E) scientific study

Accepted Answer

Janet's management style is based on scientific study, as she reviewed data and metrics about each writer's work load, sales results, and goals before making a decision about who to assign the important advertising account to. This indicates that her decision-making process was based on objective data and analysis, rather than subjective assessments or intuition.

Question 7

________ is the study of the impact that individuals, groups, and structure have on behaviour within organizations.
A) Leadership
B) Organizational strategy
C) Performance management
D) Employee relations
E) Organizational behaviour

Accepted Answer

The definition given in the question matches the definition of organizational behaviour. Therefore, the correct answer is E. Leadership, organizational strategy, performance management, and employee relations are all components of organizational behaviour, but they do not encompass the entire subject as described in the question.

Question 8

Which of the following explains the usefulness of the systematic approach to the study of organizational behaviour?
A) Human behaviour does not vary a great deal between individuals and situations.
B) Human behaviour is not random.
C) Human behaviour is not consistent.
D) Human behaviour is rarely predictable.
E) Human behaviour is often not sensible.

Accepted Answer

The usefulness of the systematic approach to the study of organizational behavior lies in the fact that human behavior is not random. By understanding the underlying patterns and regularities of behavior, researchers can develop theories and models that can help predict and explain human behavior in organizational settings.

Question 9

Which of the following is not a core topic of organizational behaviour?
A) motivation
B) attitude development
C) conflict
D) resource allocation
E) work design

Accepted Answer

Resource allocation is not considered a core topic of organizational behaviour. The other options (motivation, attitude development, conflict, and work design) are all key areas of study in organizational behaviour.

Question 10

Basing managerial decisions on the best available scientific support is called ________.
A) intuition
B) organizational process
C) organizational behaviour
D) evidence-based management
E) conceptual management

Accepted Answer

Evidence-based management involves making decisions based on the most reliable and up-to-date scientific evidence available. This approach helps to minimize bias and subjectivity in decision-making and promotes the use of data-driven decision-making processes.

Question 11

In order to predict human behaviour, it is best to supplement your intuitive opinions with information derived in what fashion?
A) common sense
B) direct observation
C) systematic study
D) speculation
E) organizational theory

Accepted Answer

Systematic study involves using scientific methods to gather data and analyze patterns in human behavior. This approach helps to eliminate personal biases and provides a more objective understanding of human behavior. Therefore, supplementing intuitive opinions with information derived through systematic study is the best way to predict human behavior.

Question 12

Which of the following is not a topic or concern related to OB?
A) turnover
B) leader behaviour
C) productivity
D) management
E) family behaviour

Accepted Answer

OB (Organizational Behavior) is focused on behavior within the workplace, and thus family behavior is not a topic or concern related to OB. The other options (turnover, leader behavior, productivity, and management) are all important topics in OB.

Question 13

Until the late 1980s, business school curricula emphasized the ________ aspects of management.
A) ethical
B) people
C) technical
D) human
E) global

Accepted Answer

Until the late 1980s, business school curricula emphasized the technical aspects of management.

Question 14

Which of the following problems would an OB study be least likely to focus on?
A) an increase in absenteeism at a certain company
B) a fall in productivity in one shift of a manufacturing plant
C) a decrease in sales due to growing foreign competition
D) an increase in theft by employees at a retail store
E) excessive turnover among volunteer workers at a nonprofit organization

Accepted Answer

OB (Organizational Behavior) study primarily focuses on human behavior in an organization. Out of the given options, a decrease in sales due to growing foreign competition is least likely to be a problem related to human behavior within an organization. It is more of an external economic issue.

Question 15

Organizational behaviour is a field of study that helps in measuring, understanding, and changing attitudes; identifying communication patterns; and building trust. It has made important contributions to the study of group behaviour, power, and conflict.

Accepted Answer

The answer of Organizational behaviour is a field of study...

Question 16

Over the last three decades, business school curricula has focused more on the technical aspects of management such as economics, accounting, finance, and quantitative techniques, and less on subjects related to human behaviour and people skills.

Accepted Answer

The answer of Over the last three decades, business school...

Question 17

Which of the following is not a reason why business schools have begun to include classes on organizational behaviour?
A) to increase manager effectiveness in organizations
B) to help organizations attract top quality employees
C) to expand organizations' consulting needs
D) to improve retention of quality workers
E) to help increase organizations' profits

Accepted Answer

While organizational behaviour classes may help organizations with consulting needs, this is not a primary reason why business schools have begun to include these classes. The other options, namely A (increasing manager effectiveness), B (attracting top quality employees), D (improving retention of quality workers), and E (increasing profits) are all primary reasons why organizational behaviour classes are being included in business school curriculums.

Question 18

There is a connection between companies which have ________ and the incorporation of organizational behaviour principles.
A) high turnover rates
B) specialized technical processes
C) superior financial performance
D) long-lasting CEOs
E) all of the above

Accepted Answer

The best choice is C, as there is a strong correlation between superior financial performance and the incorporation of organizational behaviour principles. Companies that prioritize organizational behaviour principles, such as employee engagement and effective communication, are often more successful and profitable. Choices A, B, and D are not necessarily related to the incorporation of organizational behaviour principles.

Question 19

Which of the following argues that managers should search for the best available knowledge and apply the relevant information when answering a managerial question?
A) scientific study
B) systems approach
C) conceptual management
D) evidence-based management
E) contingency theory

Accepted Answer

Evidence-based management argues that managers should search for the best available evidence and apply relevant information in decision-making, similar to how medical doctors use evidence-based medicine.

Question 20

What are the three primary determinants of behaviour in organizations?
A) profit structure, organizational complexity, and job satisfaction
B) individuals, profit structure, and job satisfaction
C) individuals, groups, and job satisfaction
D) groups, structure, and profit structure
E) individuals, groups, and structure

Accepted Answer

The three primary determinants of behaviour in organizations are individuals, groups, and structure. Individuals bring their own characteristics and personalities to the workplace, which can affect their behavior. Groups also have an impact on behavior as individuals interact and influence each other within a group setting. Finally, the structure of the organization can affect behavior through its policies, procedures, and hierarchy. Profit structure and job satisfaction may also play a role in behavior, but they are not considered primary determinants.

Quiz 1: What Is Organizational Behaviour

Describe how one of the sciences that contributes to organizational behaviour could be used in EBM. Define the science, some of the science's contributions to OB, and describe a workplace example of how it could be used in EBM.

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence all constitute aspects of ________ study.

Behaviour is generally unpredictable, and the systematic study of behaviour is a means to making reasonably accurate predictions.

Which of the following terms means looking at relationships, attempting to attribute causes and effects, and basing conclusions on scientific evidence?

________ is the study of the impact that individuals, groups, and structure have on behaviour within organizations.

Which of the following explains the usefulness of the systematic approach to the study of organizational behaviour?

Which of the following is not a core topic of organizational behaviour?

Basing managerial decisions on the best available scientific support is called ________.

In order to predict human behaviour, it is best to supplement your intuitive opinions with information derived in what fashion?

Which of the following is not a topic or concern related to OB?

Until the late 1980s, business school curricula emphasized the ________ aspects of management.

Which of the following problems would an OB study be least likely to focus on?

Organizational behaviour is a field of study that helps in measuring, understanding, and changing attitudes; identifying communication patterns; and building trust. It has made important contributions to the study of group behaviour, power, and conflict.

Over the last three decades, business school curricula has focused more on the technical aspects of management such as economics, accounting, finance, and quantitative techniques, and less on subjects related to human behaviour and people skills.

Which of the following is not a reason why business schools have begun to include classes on organizational behaviour?

There is a connection between companies which have ________ and the incorporation of organizational behaviour principles.

Which of the following argues that managers should search for the best available knowledge and apply the relevant information when answering a managerial question?

What are the three primary determinants of behaviour in organizations?