Question 1

A(n) _________ is a digital media file that is distributed over the Internet and downloaded on portable media players and personal computers.

Accepted Answer

The answer of A(n) _________ is a digital media file...

Question 2

Even though the purpose of the e-mail or memo is summarized in the subject line, that purpose should be restated-and amplified-in the __________.

Accepted Answer

The answer of Even though the purpose of the e-mail...

Question 3

In the ______________ phase of the writing process, the writer decides whether the memo or e-mail message even needs to be written.

Accepted Answer

The answer of In the ______________ phase of the writing...

Question 4

The rules of polite online interaction are known as _______________.

Accepted Answer

The answer of The rules of polite online interaction are...

Question 5

The ___________ ________ of a memo or e-mail message is critical because it determines whether or how quickly the receiver will read the message and how easily he or she will be able to locate it later.

Accepted Answer

The answer of The ___________ ________ of a memo or...

Question 6

Memos that make requests are usually most effective when they use the _________ approach.

Accepted Answer

The answer of Memos that make requests are usually most...

Question 7

E-mails and hard-copy memos are similar in content and development, but the ________ of each is slightly different.

Accepted Answer

The answer of E-mails and hard-copy memos are similar in...

Question 8

Because an e-mail message does not include ______________ cues, humour can easily be misunderstood.

Accepted Answer

The answer of Because an e-mail message does not include...

Question 9

Including a(n) _________ in the subject line of a message makes it "talk"-that is, makes it stronger and more active.

Accepted Answer

The answer of Including a(n) _________ in the subject line...

Question 10

More information about your reason for writing should be given in the __________ of the e-mail.

Accepted Answer

The answer of More information about your reason for writing...

Quiz 4: E-Mails, Messages, Texts, Social Media, Memos, Letters and Other Daily Writing