Edwina is the human resources manager of a large manufacturing firm. She noticed last year that turnover, illnesses, and unexcused absences were up by alarming percentages. She also noticed that productivity and morale were down. Edwina has prepared a survey of employees to identify their perceptions of formalization, leadership, communication, rules and procedures, staff support, meaningfulness, feedback, work pressures, and job involvement. What burnout reduction technique is Edwina using?

Question

Quizplus · Accepted Answer

Edwina is using the identification technique by surveying employees to understand their perceptions and identify the factors contributing to burnout.

Edwina Is the Human Resources Manager of a Large Manufacturing