Question 1

Which of the following is an advantage of a decentralized logistics organization?
A)It can be less expensive than a centralized organization.
B)There are good opportunities for freight consolidation.
C)There is better control over company data.
D)It can be responsive to customer service requirements.

Accepted Answer

Decentralized logistics organizations are often closer to the customer, allowing for quicker responses to customer needs and changes in demand, thus improving customer service responsiveness.

Question 2

What major retailer has been testing drones within its warehouses as a potential solution to enhance productivity?
A)Amazon
B)Home Depot
C)Walmart
D)Target

Accepted Answer

Walmart has been testing drones within its warehouses to improve inventory management and enhance productivity.

Question 3

___________ refers to an organization making their unused resources available to other organizations.
A)Sharing economy
B)Flexibility
C)Responsiveness
D)Excess capacity

Accepted Answer

Sharing economy refers to an organization making their unused resources available to other organizations.

Question 4

___________ and ___________ are the two basic organizational structures associated with logistics.
A)Centralized; hierarchical
B)Fragmented; centralized
C)Fragmented; unified
D)Unified; hierarchical

Accepted Answer

Fragmented and unified are the two basic organizational structures associated with logistics. Fragmented structures divide logistics activities across different departments or divisions, while unified structures consolidate logistics activities under one department or team.

Question 5

Productivity improvement efforts in logistics are often directed toward ___________.
A)reducing input while increasing output
B)increasing output by a greater percentage than inputs are increased
C)reducing input while holding output constant
D)increasing output while holding input constant

Accepted Answer

The answer of Productivity improvement efforts in logistics are often...

Question 6

___________ refers to the amount of output divided by the amount of input.
A)Control
B)Monitoring
C)Productivity
D)Input-output analysis

Accepted Answer

Productivity refers to the efficiency of the production process, measured as the ratio of output to input. It indicates how well inputs (like labor, materials, and energy) are converted into outputs (goods or services).

Question 7

One problem with a ___________ logistics structure is that because logistics activities are scattered throughout a firm,they likely remain subservient to the objectives of the department in which they are housed.
A)fragmented
B)matrix
C)decentralized
D)hierarchical

Accepted Answer

A fragmented logistics structure means that logistics activities are spread across different departments, making them secondary to the primary goals of those departments.

Question 8

In a ___________ logistics structure,multiple logistics activities are combined into,and managed as,a single department.
A)hierarchical
B)centralized
C)matrix
D)unified

Accepted Answer

In a unified logistics structure, multiple logistics activities are combined into, and managed as, a single department, allowing for streamlined operations and coordination.

Question 9

A key attribute of network organizational design is a shift from ___________ to ___________.
A)function; process
B)centralization; decentralization
C)process; function
D)decentralization; centralization

Accepted Answer

The answer of A key attribute of network organizational design...

Question 10

A ___________ organizational design attempts to create an organization that is responsive to the parameters of the contemporary business environment.
A)matrix
B)network
C)decentralized
D)unified

Accepted Answer

A network organizational design aims to create a flexible and responsive organization by leveraging technology and outsourcing various functions to other companies, making it well-suited to the contemporary business environment characterized by rapid change and globalization.

Question 11

___________ organizational design has its foundations in the command-and-control military operation,where decision making and communication often follow a top-down flow.
A)Centralized
B)Unified
C)Matrix
D)Hierarchical

Accepted Answer

Hierarchical organizational design is based on a top-down structure similar to military command-and-control, where decisions and communication flow from the top levels of management down to the lower levels.

Question 12

A ___________ is a device used to monitor and control the actions taken by a driver and his/her vehicle.
A)tachograph
B)tachometer
C)speedometer
D)regulator

Accepted Answer

A tachograph is a device specifically designed to record information about driving time, speed, and distance, as well as monitor and control the actions taken by a driver and his/her vehicle.

Question 13

Which of the following is an advantage of a centralized logistics organization?
A)It can be less expensive than a decentralized organization.
B)It has good opportunities for freight consolidation.
C)It can be responsive to customer service requirements.
D)It is easier to manage than a decentralized organization.

Accepted Answer

Centralized logistics organizations can consolidate freight more effectively, leading to cost savings and improved efficiency.

Question 14

In a ___________ logistics structure,logistics activities are managed in multiple departments throughout an organization.
A)unified
B)fragmented
C)decentralized
D)matrix

Accepted Answer

In a fragmented logistics structure, logistics activities are spread across multiple departments within an organization, leading to a lack of centralized control and coordination.

Question 15

A ___________ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.
A)centralized
B)hierarchical
C)unified
D)command-and-control

Accepted Answer

A centralized logistics organization means that all logistics activities are managed from a single, central department within the company, which aligns with the description given.

Question 16

___________ can be defined as an organization's ability to address unexpected operational situations.
A)Relevancy
B)Flexibility
C)Accommodation
D)Responsiveness

Accepted Answer

Flexibility refers to an organization's ability to adapt and address unexpected operational situations effectively.

Question 17

A primary advantage of ___________ logistics is its relative efficiency,whereas a primary advantage of ___________ logistics is its customer responsiveness.
A)unified; fragmented
B)unified; decentralized
C)centralized; decentralized
D)fragmented; centralized

Accepted Answer

Centralized logistics is known for its efficiency due to economies of scale and streamlined processes, while decentralized logistics offers greater customer responsiveness by being closer to the customer and more adaptable to their needs.

Question 18

___________ refers to satisfying current and emerging customer needs.
A)Responsiveness
B)Flexibility
C)Relevancy
D)Accommodation

Accepted Answer

Relevancy refers to the ability to meet current and emerging customer needs by staying pertinent and applicable to their demands and expectations.

Question 19

What is the most important purpose of warehouse work rules?
A)to control pilferage
B)to keep employees from engaging in unproductive and potentially destructive activities
C)to protect companies from union grievance procedures
D)to give managers control over warehouse workers

Accepted Answer

The primary purpose of warehouse work rules is to ensure that employees are productive and not engaging in activities that could harm the operations or safety of the warehouse. These rules are designed to maintain order, safety, and efficiency within the workplace.

Question 20

A(n)___________ logistics organization means that logistics-related decisions are made separately at the divisional or product group level.
A)fragmented
B)decentralized
C)flexible
D)agile

Accepted Answer

A decentralized logistics organization means that decisions related to logistics are made independently at different levels such as divisional or product group levels, rather than being centrally controlled.

Quiz 4: Organizational and Mangerial Issues in Logistics

Which of the following is an advantage of a decentralized logistics organization?

What major retailer has been testing drones within its warehouses as a potential solution to enhance productivity?

___________ refers to an organization making their unused resources available to other organizations.

_ and _ are the two basic organizational structures associated with logistics.

Productivity improvement efforts in logistics are often directed toward ___________.

___________ refers to the amount of output divided by the amount of input.

One problem with a ___________ logistics structure is that because logistics activities are scattered throughout a firm,they likely remain subservient to the objectives of the department in which they are housed.

In a ___________ logistics structure,multiple logistics activities are combined into,and managed as,a single department.

A key attribute of network organizational design is a shift from _ to _.

A ___________ organizational design attempts to create an organization that is responsive to the parameters of the contemporary business environment.

___________ organizational design has its foundations in the command-and-control military operation,where decision making and communication often follow a top-down flow.

A ___________ is a device used to monitor and control the actions taken by a driver and his/her vehicle.

Which of the following is an advantage of a centralized logistics organization?

In a ___________ logistics structure,logistics activities are managed in multiple departments throughout an organization.

A ___________ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.

___________ can be defined as an organization's ability to address unexpected operational situations.

A primary advantage of _ logistics is its relative efficiency,whereas a primary advantage of _ logistics is its customer responsiveness.

___________ refers to satisfying current and emerging customer needs.

What is the most important purpose of warehouse work rules?

A(n) ___________ logistics organization means that logistics-related decisions are made separately at the divisional or product group level.