Mr.Walters has many years of experience as a personnel officer for a large corporation.He does not review most job applicants' reference files because he is confident in his ability to predict their future work performance based on direct face-to-face conversations.Mr.Walters' confidence best illustrates
A) 360-degree feedback.
B) the experience of flow.
C) transformational leadership.
D) the interviewer illusion.

Question

Quizplus · Accepted Answer

Mr. Walters' confidence in his ability to predict job performance based on face-to-face conversations is an example of the interviewer illusion, which refers to the tendency for interviewers to overestimate their ability to predict job performance based on interviews alone, without considering other factors such as reference files or work experience.

MrWalters Has Many Years of Experience as a Personnel Officer