Regan has been programming computers for so long that she does not understand why some people have difficulty following what she considers the easy instructions to "drag and drop" files into a new folder.She is exhibiting what psychologists call
A) strengths-based leadership.
B) transformational leadership.
C) the curse of knowledge.
D) a directive management style.

Question

Quizplus · Accepted Answer

Regan's behavior suggests that she is suffering from the curse of knowledge, which is a cognitive bias where a person who is knowledgeable in a particular subject overestimates how easily others can understand the same subject. This can lead to difficulties in communicating instructions to others.

Regan Has Been Programming Computers for So Long That She