A company executive enhances the success of her sales department by sending a congratulatory note to department employees who exceed their monthly sales quotas.The executive is most clearly making effective use of

Question

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The executive is using operant conditioning, which involves rewarding behavior that is desirable and reinforcing it, to increase the likelihood of that behavior being repeated in the future. By sending congratulatory notes to employees who exceed their sales quotas, the executive is providing positive reinforcement for their behavior and encouraging them to continue to perform well.

A Company Executive Enhances the Success of Her Sales Department