Selena,a supervisor at Truck-All Transport,asks Curtis,the human resource manager,for advice on delivering performance feedback.Selena finds that the meetings tend to be confrontational and don't lead to performance improvement.She tells Curtis how she carefully fills out the appraisal form ahead of time and then invites the employee into the conference room to discuss her feedback immediately,before the employee has time to think up excuses for poor performance.What advice should Curtis give Selena for delivering performance feedback?

Question

Quizplus · Accepted Answer

By giving employees a chance to complete a self-assessment ahead of time, Selena can provide them with an opportunity to reflect on their performance, identify areas of improvement, and take responsibility for their actions. This can help to reduce defensiveness and create a more collaborative approach to feedback discussions. Additionally, it can ensure that both the supervisor and the employee have a clear understanding of the employee's strengths and weaknesses, which can lead to more meaningful and constructive feedback discussions.

Selena,a Supervisor at Truck-All Transport,asks Curtis,the Human Resource Manager,for Advice