Comparing one company's performance against that of other companies in the same industry or against best practices, standards, or certification criteria is called ________.
A) Benchmarking
B) Quality comparison
C) Profiling
D) Contrast
E) Appraisal

Question

Quizplus · Accepted Answer

Benchmarking is the process of comparing a company's performance against that of others in the same industry or against best practices, standards or certification criteria. Quality comparison, profiling, contrast, and appraisal may all relate to performance evaluation, but they do not specifically involve comparison against external benchmarks or standards.

Comparing One Company's Performance Against That of Other Companies in the Same