Joe Girard's Law of ________ states that just a few unhappy customers can keep a great many other customers away from your business.
A) 250
B) 200
C) Sales
D) 150
E) 50

Question

Quizplus · Accepted Answer

Joe Girard's Law of 250 suggests that an unhappy customer will tell an average of 250 other people about their bad experience, potentially deterring them from doing business with you.

Joe Girard's Law of ________ States That Just a Few