Pure Training, Inc., is a company that helps people start their own businesses. As part of the training it provides, the company covers many different aspects of entrepreneurship for Internet-based companies. One principle its trainers focus on is customer servic
-Refer to Pure Training, Inc. Pure Training was founded 10 years ago and it's now ready to venture into offering workshops for businesses selling to other businesses primarily through the Internet. Which of the following is most likely to be a new addition to their agenda?

Question

Quizplus · Accepted Answer

Since Pure Training, Inc. is expanding to offer workshops for businesses selling to other businesses through the Internet, webinars would be the most relevant addition to their agenda. Webinars allow for live interaction and communication with customers, making it an ideal tool for customer service in B2B online businesses.