Both inside and outside order-takers produce most of their company's sales through
A) successful handling of repeat sales.
B) creative selling techniques.
C) aggressive solicitation of new customers.
D) locating prospects.
E) persuading new customers to try their product or service.

Question

Quizplus · Accepted Answer

Both inside and outside order-takers focus on building relationships with customers and providing excellent customer service, which leads to repeat sales. While they may use some creative or persuasive selling techniques, the bulk of their sales come from satisfying the needs of existing customers, rather than aggressive solicitation of new customers or locating prospects.

Both Inside and Outside Order-Takers Produce Most of Their Company's