Service organizations can develop an emotional intelligence by _______________ service workers whose interaction with customers creates a favorable emotional response.

Question

Quizplus · Accepted Answer

Service organizations can develop an emotional intelligence by hiring, training, and managing service workers in ways that enhance their interactions with customers, leading to a favorable emotional response. Hiring the right people, providing them with the right training, and managing them effectively are all crucial steps in this process.

Service Organizations Can Develop an Emotional Intelligence by _______________ Service