COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social Skills
Discretionary Effort
Double-Barreled
Internal Marketing
Cross-Training
Emotional Labor
Emotional Intelligence
Costumes
-Organizations should develop _________________________ by hiring,training,and managing workers whose interactions with customers create a favorable emotional response.

Question

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The Answer of COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social Skills
Discretionary Effort
Double-Barreled
Internal Marketing
Cross-Training
Emotional Labor
Emotional Intelligence
Costumes
-Organizations should develop _________________________ by hiring,training,and managing workers whose interactions with customers create a favorable emotional response.

COMPLETION QUESTIONS Boundary Spanners