Experimenting with a service setting is a good idea when
A) the benefits associated with the change in the servicescape exceed its costs.
B) a significant aspect of service delivery is moved from its frontstage location.
C) a significant aspect of service delivery is moved from its backstage location.
D) All of these represent appropriate situations for experimenting with a service.
E) None of these represents appropriate situations for experimenting with a service.
Correct Answer:
Verified
Q31: What is a servicescape,and how does it
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Q33: COMPLETION QUESTIONS
Service Setting or Servicescape
Frontstage
Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-_ setting is
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Q38: COMPLETION QUESTIONS
Service Setting or Servicescape
Frontstage
Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-_ environment is
Q39: COMPLETION QUESTIONS
Service Setting or Servicescape
Frontstage
Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-The _ area
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