During a recent meeting with top management,the service's physical environment was addressed.After addressing frontstage issues,the discussion turned to backstage issues.During the discussion of backstage issues,one manager was heard to mutter that such a discussion was a waste of time.How would you respond to this manager?
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Service Setting or Servicescape
Frontstage
Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-_ setting is
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Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-The _ area
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