Loyal customers tend to _______________.
A)feel a sense of belonging with the service provider
B)feel a sense of commitment to relationships with the service provider
C)provide positive word-of-mouth communications about the service organization
D)Both a and b
E)Statements a,b,and c

Question

Quizplus · Accepted Answer

Loyal customers tend to feel a sense of belonging and commitment, leading to positive word-of-mouth communications about the service organization. Therefore, options A, B, and C are all correct statements about the behavior of loyal customers.

Loyal Customers Tend to _______________