It is not possible for services to have tangible characteristics.
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Q5: Like physical goods,services can be inventoried.
Q6: Services are now proposed as the dominant
Q7: Defective services can easily be corrected before
Q8: When distinguishing services marketing and physical goods
Q9: A service cannot be seen,touched,or held.
Q11: There is one best way to classify
Q12: Interactive marketing is where the organization proves
Q13: Services marketing is not relevant to physical
Q14: Services involve the transfer of ownership to
Q15: Compared to physical goods,services are the dominant
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