Walking a customer to where a product is located rather than telling the customer where it is and pointing to the general area, is considered a core competency.

Name: Walking a customer to where a product is located rather than telling the customer where it is and pointing to the general area, is considered a core competency.
Brand: Quizplus
Rating: 4.8 (31 reviews)

Question

Quizplus · Accepted Answer

Walking a customer to a product is a customer service practice, not a core competency, which refers to a fundamental strength or advantage of a business.

Walking a Customer to Where a Product Is Located Rather