Technology has had little effect on employee productivity in the hospitality industry primarily because
A) the industry is labor-intensive.
B) the industry is not labor-intensive.
C) technology implementation costs are very low.
D) technology implementation costs are very high.

Question

Quizplus · Accepted Answer

The hospitality industry is known for being labor-intensive, meaning that a significant portion of the work requires human interaction and cannot be easily automated. Therefore, technology implementation may not have a significant impact on employee productivity in the industry. Additionally, technology implementation costs can be very high, making it difficult for smaller businesses to adopt new technology.

Technology Has Had Little Effect on Employee Productivity in the Hospitality