Wade is concerned about reports that his sales representatives are making unreasonable demands upon sales administration staff and customer service personnel.The results of an internal employee survey indicate that one salesperson is particularly difficult to work with.While competent,his interactions with co-workers are often unpleasant.Wade would be wise to provide this salesperson with which of the following?
A)interpersonal skills training
B)sales training
C)counselling
D)variable compensation
E)flextime

Question

Quizplus · Accepted Answer

The salesperson in question is competent in terms of sales, but has difficulties interacting with co-workers. Interpersonal skills training would be the most appropriate solution to improve the salesperson's interactions with colleagues and create a more positive work environment. Sales training or variable compensation may not address the root of the problem, while counseling or flextime may not be necessary or relevant in this situation.

Wade Is Concerned About Reports That His Sales Representatives Are