Patients at a local hospital were mailed feedback forms to provide information about their recent hospital experience. Approximately 20% of the patients mailed back the completed forms. The _____ was 20%/
A) the desirable rate
B) the demand rate
C) the response rate
D) the rate of acquisition

Question

Quizplus · Accepted Answer

The response rate refers to the percentage of people who responded to a survey or feedback request. In this case, the response rate was 20%, meaning that 20% of the patients who were mailed feedback forms actually completed and returned them. The other choices are not applicable: desirable rate and rate of acquisition are not terms typically used in relation to feedback surveys, and demand rate does not make sense in this context.

Patients at a Local Hospital Were Mailed Feedback Forms to Provide