The institution and communication of an ____ establishes boundaries of acceptable behavior and enables managers to take action against violators.
A) IT code of ethics
B) IT usage policy
C) IT service level agreement
D) IT support guidelines

Question

Quizplus · Accepted Answer

An IT usage policy outlines the acceptable use of technology and establishes boundaries to prevent inappropriate behavior. It enables management to take action against those who violate the policy. A code of ethics is a more general set of guidelines for ethical behavior and may not specifically address technology-related issues. A service level agreement and support guidelines are focused on the provision of technology services and do not typically address behavior or conduct.

The Institution and Communication of an ____ Establishes Boundaries of Acceptable