Question 1

Which of the following HRM activities adds the lowest strategic value to a firm?

Accepted Answer

Benefits administration, while important for employee satisfaction and retention, does not necessarily add significant strategic value to a firm compared to activities such as performance management, training and recruitment, knowledge management, and management development which directly impact organizational performance and competitiveness.

Question 2

Examining the need to develop new technologies is part of

Accepted Answer

The answer of Examining the need to develop new technologies...

Question 3

Since the HR strategy seeks to address business issues,involving ________ can increase the quality of information from which the HR strategy is created.

Accepted Answer

Line executives are involved in the day-to-day operation of the business and have a better understanding of the issues and challenges faced by the organization. As a result, involving them in the HR strategy can provide valuable insights and perspectives that can improve the overall quality of the strategy. Involving competitors, suppliers, shareholders, or customers may not be as relevant or appropriate for developing an HR strategy.

Question 4

E-HRM capabilities have allowed the focus of HRM functions to move from transactional to transformational concerns and activities.

Accepted Answer

E-HRM capabilities, such as automation and digitalization, have enabled HR departments to streamline transactional tasks, freeing up time and resources to focus on more strategic, transformational activities such as talent development and change management.

Question 5

Which of the following is not a function of business issues and outcomes?

Accepted Answer

The answer of Which of the following is not a...

Question 6

________ activities of HRM have the lowest strategic value in a firm.

Accepted Answer

Transactional activities of HRM include routine administrative tasks such as payroll processing, record-keeping, and benefits administration. While these tasks are necessary for the smooth functioning of the HR department, they do not add much strategic value to the firm's overall goals and objectives.

Question 7

Which of the following strategies includes activities such as selection and compensation?

Accepted Answer

The answer of Which of the following strategies includes activities...

Question 8

Decision support systems are designed to help employees solve problems by themselves.

Accepted Answer

Decision support systems are designed to assist employees in making decisions by providing relevant data and analysis, not necessarily to solve problems by themselves.

Question 9

When Goodyear examined the HR functions,they discovered that ________ functions articulated that people outcomes stem from an analysis of what their functions do.

Accepted Answer

The answer of When Goodyear examined the HR functions,they discovered...

Question 10

New technologies are replacing human labor with equipment,information processing,or a combination of the two.

Accepted Answer

This statement is true. New technologies such as automation, robotics, and artificial intelligence have been developed to replace human labor in certain industries and job roles.

Question 11

The first step toward customer orientation is

Accepted Answer

Identifying the customers is the first step toward customer orientation because it allows a business to understand who its target audience is, which is essential before it can address their needs, develop technologies, create strategies, or determine HRM functions to better serve them.

Question 12

Activities focused on identifying workforce morale issues pertain to the role of a chief human resource officer (CHRO)being the leader of the HR function.

Accepted Answer

The answer of Activities focused on identifying workforce morale issues...

Question 13

Which of the following HRM activities adds the highest strategic value to a firm?

Accepted Answer

Knowledge management is the HRM activity that adds the highest strategic value to a firm because it involves the effective management of an organization's intellectual capital, including its knowledge, expertise, and creativity. Effective knowledge management strategies can help an organization improve innovation, increase competitiveness, and foster continuous improvement.

Question 14

________ systems provide employees with an equitable return for their investment of skills and effort.

Accepted Answer

Reward systems are designed to provide employees with incentives and recognition for their skills and effort. These systems include compensation, benefits, and various types of recognition programs. A well-designed reward system can help to motivate employees, improve job satisfaction, and reduce turnover rates.

Question 15

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

Accepted Answer

Scanning the external environment involves identifying relevant trends, including demographic trends such as an increasing immigrant population. This information can then inform the development of an HR strategy that is tailored to the organization's needs and objectives.

Question 16

Mel heads a team within the HR department that is responsible for the traditional HRM activities.Which of the following activities is Mel likely to be overseeing?

Accepted Answer

The answer of Mel heads a team within the HR...

Question 17

For an HRM function to become truly strategic in its orientation,it must

Accepted Answer

Adopting a customer-oriented approach is crucial for an HRM function to become truly strategic. This means understanding the needs and expectations of internal stakeholders, such as employees and managers, and developing solutions that align with the overall business strategy. By focusing on delivering value to these stakeholders and building strong relationships with them, HRM can position itself as a strategic partner in achieving organizational goals.

Question 18

The role of a strategic advisor of a chief human resource officer (CHRO)entails sharing the people expertise as part of the decision-making process.

Accepted Answer

The role of a strategic advisor of a CHRO involves providing people expertise and insights to inform and support the decision-making process. This includes offering guidance on issues such as talent management, employee engagement, and organizational culture. Strategic advisors work closely with the CHRO and other senior leaders to ensure that people-related issues are addressed in a way that aligns with the overall strategic goals of the organization.

Question 19

Which of the following meet the needs of both the line managers and the employees by giving employees opportunities to ensure that they increase their human capital,thus providing increased value to the company?

Accepted Answer

Training and development systems provide employees with the opportunity to increase their human capital, which in turn provides increased value to the company. Line managers also benefit from this as they are able to have more skilled and knowledgeable employees on their teams.

Question 20

Lucas,an HR executive,is responsible for the transactional HRM activities at Coldstore Inc.If he is the sole HR person handling transactional HR activities,which of the following is most likely his responsibility?

Accepted Answer

Employee services typically fall under the umbrella of transactional HRM activities, which includes tasks such as payroll processing, benefits administration, and employee recordkeeping. Selection, recruitment, performance management, and knowledge management all fall under the category of strategic HRM activities, which involve longer-term planning and goal-setting for the organization's human resources. Therefore, it is unlikely that Lucas would be responsible for these tasks if he is the sole HR person handling transactional HR activities.

Quiz 16: Strategically Managing the Hrm Function