Question 1

When compared to divisional structures,managers in functional and centralized structures

Accepted Answer

In functional and centralized structures, managers focus on functional expertise and standardization of processes, which results in less sensitivity to individual differences between workers. They prioritize efficiency over individual needs or preferences.

Question 2

Functional structures are more appropriate than divisional structures when

Accepted Answer

Functional structures are more efficient in stable environments where the organization can focus on improving efficiency and reducing costs through specialization and division of labor. Divisional structures are more suited to unstable or unpredictable environments where adaptability and responsiveness are key.

Question 3

Jeff was recently hired as a new manager.He is looking for the ________ to see the relationships between individuals and units.

Accepted Answer

The organization structure is the best choice for Jeff to see the relationships between individuals and units. It defines how the different units and individuals within the organization are structured and how they are related to each other. This will help Jeff understand the hierarchy of the organization and how the various units interact with each other.

Question 4

Which of the following includes the knowledge,skills,abilities,and other characteristics that an individual must have to perform a job?

Accepted Answer

Job specification includes the necessary knowledge, skills, abilities, and other characteristics that an individual must possess to perform a job efficiently and effectively. It helps in defining the qualifications required for a job and serves as a benchmark for candidate selection and performance evaluation. Job description, job standardization, job satisfaction, and job evaluation are related to the job but do not necessarily include the specific skills and abilities required for a particular job.

Question 5

In a large,multinational company,several of the tasks are split out across several states and countries.Each location has a specific component of the overall product.An employee survey recently revealed that employees had a weak conceptualization of the company's overall mission.This company has a

Accepted Answer

The answer of In a large,multinational company,several of the tasks...

Question 6

Jemma reviews job applicants and screens their applications into thee piles: highly qualified,qualified,and not qualified.She then lets the hiring manager see those who are highly qualified and qualified.This is part of

Accepted Answer

Jemma's action of reviewing job applicants and screening them into three piles is part of the selection process, which involves assessing and choosing the best candidate for a job. By presenting the hiring manager only with the highly qualified and qualified applicants, Jemma is aiming to ensure that the most suitable candidates are considered and ultimately chosen for the job.

Question 7

Divisional structures tend to be more flexible and innovative because of

Accepted Answer

Divisional structures are designed to group employees and resources based on their focus on specific products or services. This allows for a more specialized and efficient work-flow within each division, resulting in increased flexibility and innovation. By contrast, a highly centralized structure can stifle innovation due to a lack of autonomy and decision-making power at the lower levels of the organization.

Question 8

Divisional structures are more appropriate than functional structures when

Accepted Answer

Divisional structures are more appropriate than functional structures when flexible responsiveness is required. This is because divisional structures allow for more autonomy and decision-making at the divisional level, which can lead to faster and more effective responses to changes in the environment.

Question 9

In a company where units are given autonomy to work independently,but are now asked to work together,the units may become territorial and refuse to share ideas for fear of being eliminated.This functional structure will produce which drawback?

Accepted Answer

The answer of In a company where units are given...

Question 10

When Health Above,a startup company,was bought by Above All Health,the HR department was tasked with assessing the dollar value of each job and creating equitable pay structures.HR completed a

Accepted Answer

HR was tasked with assessing the dollar value of each job and creating equitable pay structures, which indicates that they conducted a job evaluation. A job evaluation involves evaluating the tasks and responsibilities of a job to determine its relative worth and its position in the overall pay structure.

Question 11

Units that are a part of the ________ structure act almost as separate,self-sufficient,semi-autonomous organizations.

Accepted Answer

Divisional structures are characterized by having separate, semi-autonomous units that operate almost like separate organizations within the larger structure. This allows for greater flexibility and responsiveness to local market conditions or customer needs. In contrast, mechanistic structures have centralized decision-making and high levels of standardization, functional structures are organized around specialized departments, centralized structures have a clear hierarchy and authority flows from the top down, and bureaucratic structures emphasize rules and procedures over innovation and creativity.

Question 12

In which of the following circumstances will a functional structure be more appropriate for an organization?

Accepted Answer

A functional structure is more appropriate when the demand for resources can be well anticipated. This is because a functional structure involves dividing the organization into departments based on specialized functions, such as marketing, finance, and operations. This structure is best suited for stable and predictable environments where coordination and efficiency are critical. When demand for resources can be well anticipated, a functional structure allows for more specialization and efficiency in each department, which can help the organization function more effectively.

Question 13

Josef is in charge of creating and distributing a monthly profit margin report.In the job description,it discusses preparing reports coordinating teams and presenting information.These are examples of job ________ needed for this job.

Accepted Answer

These tasks are specific responsibilities or tasks that are part of the job, which are referred to as duties.

Question 14

Which of the following includes a list of the tasks,duties,and responsibilities that a job entails?

Accepted Answer

A job description includes a detailed list of the tasks, duties, and responsibilities associated with a particular job. A job specification outlines the skills, qualifications, and experience required to perform the job successfully. Job standardization involves establishing consistent job requirements across an organization, while job satisfaction refers to an employee's level of contentment with their job. Job evaluation is the process of determining the relative worth of different jobs within an organization.

Question 15

Holding monthly meetings,attending quarterly reviews,and planning annual conferences are all examples of

Accepted Answer

These are all examples of responsibilities, as they are tasks and duties that are expected to be carried out by an individual or group in a specific role or position.

Question 16

Caroline has increasingly become more frustrated with her current job.She visits her HR department to discuss her skills and aspirations as she does not want to leave the company.HR recommends she complete

Accepted Answer

Caroline's frustration with her job and desire to stay in the company suggest that she may benefit from career planning. This will help her understand her skills and interests, and identify potential growth opportunities within the company. Human resource planning, work-flow analysis, performance evaluation, and training may also be helpful, but they don't directly address Caroline's desire to advance her career within the company.

Question 17

Every time a newer version of a product is released,cannibalization of the previous product is likely to happen.For example,when a new iPhone is released,the older versions become obsolete and no longer supported.This self-cannibalization occurs in ________ structures.

Accepted Answer

Divisional structures are designed around specific products or markets, so when a newer version of a product is released it is likely to replace the older version, causing self-cannibalization. Functional structures are organized based on job functions and are less affected by product releases. Centralized, bureaucratic, and mechanistic structures do not specifically relate to self-cannibalization caused by product releases.

Question 18

In which of the following circumstances will a divisional structure be more appropriate for an organization?

Accepted Answer

A divisional structure is most appropriate for an organization when it competes on differentiation, as it allows for greater flexibility and responsiveness to changing market conditions and customer needs. In a divisional structure, each division has its own resources, such as marketing, HR, and accounting, which allows for a more tailored approach to meeting customer demands. This structure is less appropriate for organizations that compete on costs, as it can lead to duplication of resources and inefficiencies.

Question 19

All decisions for the coffee chain Traded Beans are made by the founder and chief executive officer.This company has a ________ decision-making structure.

Accepted Answer

Traded Beans has a centralized decision-making structure, where all decisions are made by the founder and CEO. This means that there is a single point of decision-making authority, with little to no input from other employees or departments.

Question 20

________ provides a longitudinal overview of the dynamic relationships by which inputs are converted into outputs.

Accepted Answer

Work-flow design provides a longitudinal overview of the dynamic relationships by which inputs (materials, information, etc.) are converted into outputs (products, services, etc.). It involves analyzing the tasks necessary to produce a product or service, the tools and equipment needed, and how tasks flow from one position to another, ensuring efficiency and effectiveness in the production process.

Quiz 4: The Analysis and Design of Work