_____,a key feature of a customer relationship management system,is the ability to organize data about customers and sales leads,prioritize potential sales opportunities,and identify appropriate next steps.
A)Sales forecasting
B)Sales dynamics
C)Sales budgeting
D)Sales management

Question

Quizplus · Accepted Answer

Sales management is the best choice as it refers to the process of managing customer interactions and data to generate sales growth. This involves organizing and prioritizing customer information, identifying potential sales opportunities, and deciding on appropriate next steps to close the sale. Sales forecasting, sales dynamics, and sales budgeting are related concepts but do not directly relate to the ability to organize customer data and prioritize sales opportunities.

_____,A Key Feature of a Customer Relationship Management System,is the Ability