The closing in an indirect claim message should not indicate that the writer is trying to maintain a positive relationship with the reader.

Question

Quizplus · Accepted Answer

The closing in an indirect claim message should always aim to maintain a positive relationship with the reader, even if the message contains negative news or a request for action. It is important to approach the reader respectfully and professionally to increase the chances of a positive outcome.

The Closing in an Indirect Claim Message Should Not Indicate