A memorandum reporting the shortage of certain goods written by the warehouse supervisor of Yellow Lamination Inc. to the company's purchasing department would be best classified as a form of _____.
A) internal-operational communication
B) external-operational communication
C) personal communication
D) grapevine communication
E) internal-external communication

Question

Quizplus · Accepted Answer

The memorandum is an internal communication between two departments of the same company, reporting an operational issue (shortage of certain goods), and aimed at resolving it through procurement. Therefore, it is best classified as an internal-operational communication. Option B is incorrect because external-operational communication would involve communication with external stakeholders, such as suppliers or customers. Option C is incorrect because personal communication refers to informal communication between individuals, not professional communication between departments. Option D is incorrect because grapevine communication refers to rumors or hearsay that spread informally among employees, rather than official communication channels. Option E is incorrect because internal-external communication would refer to communication between the company and external stakeholders or the public.

A Memorandum Reporting the Shortage of Certain Goods Written by the Warehouse