Breaking all the conventional norms,Selfridge opened his department store just off Oxford Street.The changes incorporated include all of the following except one:
A) perfume and fragrance were moved to the front in order to avoid any horse dung odors.
B) goods were put within reach of the customers.
C) goods were kept behind counters and were available by asking store clerks.
D) customers always came first.
E) early bird specials were offered.

Question

Quizplus · Accepted Answer

The changes incorporated by Selfridge's department store included putting goods within reach of customers, offering early bird specials, putting perfume and fragrance at the front to avoid horse dung odors, and prioritizing customer service. However, one change that was not incorporated was keeping goods behind counters and only available by asking store clerks. In fact, Selfridge's store was known for allowing customers to browse and handle the merchandise freely, which was a radical departure from the traditional approach of many department stores at the time.

Breaking All the Conventional Norms,Selfridge Opened His Department Store Just