Two tellers at a bank sharing tips for effective customer service interactions is an example of horizontal communication.

Name: Two tellers at a bank sharing tips for effective customer service interactions is an example of horizontal communication.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Horizontal communication is defined as the communication between people or groups at the same level of an organization. In this example, the two tellers are at the same level and are sharing tips, so it is an example of horizontal communication.

Two Tellers at a Bank Sharing Tips for Effective Customer